Privacy Policy

What information is collected

• Data that may personally identify you, including your name, postal address, billing address, shipping address, e-mail address, home, work and mobile telephone numbers, age, date of birth, insurance policy number, IP address (collectively, “Personal Data”);

• Information that you provide by filling in forms on our Sites, such as appointment request forms. We may also ask you for information when you report a problem with our Sites. Some forms collect sensitive information, such as health information, necessary for us to provide our services to you;

• Records and copies of your correspondence (including email addresses), if you contact us;

• Details of visits to our Sites, such as traffic data, location, logs, referring/exit pages, date and time of your visit to or use of our Sites, error information, clickstream data, and other communication data and the resources that you access and use on or in the Sites.

Texting

If you sign up to receive text messages from us on any of our Sites, you are consenting to receive text messages, including updates related to your visits, your Patient Portal account, one-time passcodes, billing notifications, prescription reminders, and care management. These texts are unencrypted and message and data rates may apply. Message frequency may vary.

​

You can opt-out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.  You can also contact us via phone at 863-534-3707.

Note that carriers are not liable for delayed or undelivered messages.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your data by contacting us as provided below. However, we may not be able to honor that request in all instances given the laws and regulations that apply to us. For example, under state and federal law, we may be required to maintain some data that is specific to you and that may identify you, such as your medical records or other information. We may also have a legal basis or obligation to maintain medical and other information about you to provide care and treatment or to comply with our professional, legal, and other obligations.

Other

For non-patient information, you can Contact Us through the Contact Information below to access and/or find out what information we have about you and to correct that information.

​

If you are a patient of our clinic, you can access the patient-related information that we maintain about you through Patient Portal.